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Online Dispute Resolution

Resolvedisputesonline.

Arbitration, mediation and conciliation — secure, fast and paperless.

Arbitration and Conciliation Act, 1996Mediation Act, 2023UNCITRAL Model LawInformation Technology Act, 2000Indian Stamp Act — e-stampingSupreme Court e-service guidelinesArbitration and Conciliation Act, 1996Mediation Act, 2023UNCITRAL Model LawInformation Technology Act, 2000Indian Stamp Act — e-stampingSupreme Court e-service guidelines

Our services

Three pathways to resolution, one secure platform.

We bring the most convenient and cost-effective way to resolve disputes.

Tribunal constituted

Arbitral Award

e-Signed

Digital arbitration for disputes requiring binding decisions. From filing pleadings to issuing Arbitral Awards, the platform ensures efficiency and precision with AI-powered tools.

Arbitration and Conciliation Act, 1996Final & binding award
Shall we meet halfway?
Party A
Mediator
Party B
Live session Agreed

Online tools that streamline negotiations — real-time communication, secure document sharing, video conferencing, live chat and AI-assisted neutral appointments supporting settlement agreements.

Mediation Act, 2023Mutually agreed settlement

Settlement Agreement

Signed

Party A

Signed

Party B

Amicably resolved

Experienced conciliators guide parties toward amicable resolutions through online sessions, with secure communication and electronic signing of settlement agreements.

Part III, Arbitration and Conciliation Act, 1996Settlement enforceable as a decree

How it works

From filing to final outcome — without stepping into a courtroom.

Claim submitted
01

File online

Register and submit your claim with supporting documents through a secure portal.

Email
SMS
WhatsApp
02

Digital service

Notices reach every party by email, SMS and WhatsApp — each delivery recorded in an audit trail.

Neutral
Claimant
Respondent
Counsel
03

Virtual proceedings

Appointment of the neutral, pleadings, evidence and hearings — all conducted online.

Final Award

e-Signed
04

Award or settlement

E-signed, e-stamped outcomes, retrievable as web-verified copies at any time.

Step by step

How each process works.

  1. 01
    Step 1

    Arbitration agreement

    Parties consent to resolve disputes through arbitration instead of courts, by contract clause or separate agreement.

  2. 02
    Step 2

    Notice of arbitration

    The claimant initiates the process by filing a notice of arbitration stating the issues and relief sought.

  3. 03
    Step 3

    Request and appointment of arbitrator

    Appointment by full participation of the parties.

  4. 04
    Step 4

    Filing & exchange of pleadings – documents

    Online filing of the claim, reply to the claim, counter-claim etc., providing full opportunity to the parties.

  5. 05
    Step 5

    Evidence and hearing of the parties

    Online evidence and oral hearing via video conferencing.

  6. 06
    Step 6

    Evaluation & final award

    Scrutiny of the available records, determining the rights of the parties and passing the award based on it.

Dispute readiness

Be dispute ready.

Model clause

Add a dispute resolution clause to your contracts.

Disputes are inevitable. Disputes should not stop your growth. Organization needs dispute readiness. ODR Nexus empowers organization to resolve conflicts early through fast, paperless, cost effective and secure digital resolution. We’re building trust, one startup at a time.

Copied to your clipboard — paste it into your agreement and fill in the seat and contact details.

Our clients

Organisations that trust ODR Nexus.

  • American Express
  • Shriram Finance
  • genedrift
  • L&T Finance
  • Poonawalla Fincorp
  • Aditya Birla Capital
  • Rhydburg

Why choose us

Your partner in efficient and fair resolution.

About ODR Nexus

ODR Nexus is an e-ADR (Alternate Dispute Resolution) institute revolutionising dispute resolution through online Arbitration, Mediation & Conciliation by eliminating the challenges of traditional court proceedings—complexity, delays, high costs. This platform provides a seamless, technology-driven alternative that is fast, affordable, and hassle-free. With the panel of Rtd. Judges and experienced professionals as Arbitrator and Mediators we ensure fair, efficient, and legally compliant settlements or arbitral award— from the comfort of home or office within a stringent procedure with the help of digitisation of communication and integrated eSign, eStamp, eNotary along with realtime tracking and audit trail.

  • Panel of retired judges & experienced professionals
  • Integrated eSign, eStamp & eNotary
  • Real-time tracking with a full audit trail
01

Digital communication with audit trail

Updates by SMS, WhatsApp and email per Apex Court guidelines, each backed by a legal audit trail.

02

Dashboard at a glance

OTP-secured access to every case detail, update and document in one place.

03

Post-award self-help facilities

Web-verified copies of awards and proceedings, whenever you need them.

04

Emergency arbitration & in-house appeal

Urgent interim relief before the tribunal forms, plus an in-house appeal.

05

Digital repository: your case archive

Every case document stored securely, organised and easy to find.

06

Enforceable awards through e-sign

E-signed and e-stamped in line with the law, so every award is enforceable.

Advantages of ODR

Justice that fits the way the world works today.

Accessible & convenient

Cost-effective & eco-friendly

Time-efficient & flexible

Customised case management

Post-award self-help

Neutrality & impartiality

Technology-driven insights

User-friendly interfaces

Mission & vision

Easing judicial congestion with technology-enabled resolution.

Simplifying justice through innovation — redefining justice, one dispute at a time.

The ODR Nexus commitment

Our Mission

To make dispute resolution more accessible, efficient and reliable through technology-enabled processes, impartial administration and a commitment to fairness, transparency and procedural integrity.

Our Vision

To shape a future where every individual and organisation has access to fair, flexible and efficient dispute resolution, irrespective of geographical boundaries.

Newsletter

Stay updated with ODR Nexus

Rule updates, events and dispute resolution news — by email, and on WhatsApp if you add your number.

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Get started

Resolve Disputes. Fairly, Efficiently, Entirely Online.

Speak with our team to see how ODR Nexus can administer your arbitration, mediation or conciliation — or how to adopt our model clauses in your contracts.